OUR

Privacy
Policy

This Privacy Policy describes how Reborn Heels (“we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from our website, www.rebornheels.com (the “Site”).

Contact

If you have any questions, concerns, or complaints regarding our privacy practices, feel free to contact us:

Email: info@rebornheels.com

Location: Pakistan

Collecting Personal Information

When you interact with our Site, we collect certain information to provide and improve our services. This includes:

Device Information

  • Purpose: To load our Site accurately and analyze user behavior to improve performance.
  • Collected via: Cookies, log files, tags, and other similar technologies.
  • Examples: Browser type, IP address, time zone, viewed pages/products, search terms, and interactions with the Site.

Order Information

  • Purpose: To fulfill your order, process payment, arrange shipping, send invoices, and provide order updates.
  • Collected directly from you.
  • Examples: Name, email, phone number, shipping and billing address, and payment information (e.g., card details or other accepted methods).

Customer Support Data

  • Purpose: To resolve queries, respond to feedback, and offer support.
  • Collected when you contact us via forms, WhatsApp, or email.
  • Examples: Contact details and information related to your inquiry.

Minors

Our Site is not intended for individuals under the age of 13. We do not knowingly collect Personal Information from children. If you believe a child has provided us with data, please contact us to request removal.

Sharing Your Information

We only share your personal data when necessary to:

  • Process your order via payment gateways or courier services.
  • Comply with legal obligations.
  • Prevent fraud or misuse of our services.

We do not sell your information to any third parties.

Behavioural Advertising

We may use your Personal Information to deliver relevant marketing or retargeted ads via platforms like Google or Meta. You can opt out using the respective platform settings:

  • Google Ads Settings
  • Meta (Facebook) Ads Settings
  • DAA Opt-Out Portal

Use of Personal Information

We use your Personal Information to:

  • Provide products and services
  • Process transactions
  • Communicate order updates
  • Send promotions or product announcements (only if opted in)

Cookies

We use cookies to improve your browsing experience, remember your preferences, and collect analytics data. By using our Site, you agree to our use of cookies.

You can manage or disable cookies in your browser settings.

Retention of Data

We retain your Personal Information as long as necessary to provide our services or comply with legal obligations. You may request deletion at any time by contacting us.

Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Withdraw consent at any time.
  • Request a copy of the data we hold about you.

To exercise your rights, please email info@rebornheels.com.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Last updated: June 2025